SARIRATI, Putri; 						FITRIA, Karina Nuzul.
 Pengaruh Pelayanan Email Care Center Terhadap Kepuasan Nasabah PT.Mandiri Sekuritas  pada Th.2016.
<strong>SMART</strong>, [S.l.], v. 15, n. 3, p. 54-63, dec. 2018.
ISSN 2829-4076.
Available at: &lt;<a href="https://jurnalsmart.digitechuniversity.ac.id/index.php/jurnalsmart/article/view/109" target="_new">https://jurnalsmart.digitechuniversity.ac.id/index.php/jurnalsmart/article/view/109</a>&gt;. Date accessed: 27 feb. 2026.
doi: <a href="https://doi.org/10.55916/smart.v15i3.109">https://doi.org/10.55916/smart.v15i3.109</a>.