Ekawati, Ratna, AND 		Benarti, Lilis.
" Pengaruh		Budaya		Organisasi	Dan		Penerapan	Total	Quality Management	Terhadap	Kinerja	Pegawai	Negeri Di	Kabupaten	Bandung" <em>Jurnal Study and Management Research</em> [Online], Volume 12 Number 2 (15 August 2015)